Shipping Information
Everything you need to know about delivery of your Smart Carrot orders.
Free Shipping on Orders Over $75
Enjoy free standard shipping Australia-wide when you spend $75 or more.
Shipping Rates
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping Australia Post | 3-7 business days | $9.95 FREE over $75 |
| Express Shipping Australia Post Express | 1-3 business days | $14.95 |
| Same Day Delivery Sydney Metro only | Same day (order by 12pm) | $19.95 |
Order Processing
Processing Time
Orders are typically processed within 1-2 business days. During peak periods, processing may take up to 3 business days.
Cut-off Times
Orders placed before 2pm AEST on business days will be processed the same day. Orders after 2pm will be processed the next business day.
Delivery Areas
We currently ship to all Australian states and territories. Remote areas may experience longer delivery times.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing:
- Your unique tracking number
- A direct link to track your parcel
- Estimated delivery date
You can track your order at any time by visiting Australia Post Track & Trace.
International Shipping
We're currently working on expanding our shipping options to include international destinations. Subscribe to our newsletter to be notified when international shipping becomes available.
Questions About Shipping?
If you have any questions about shipping or need assistance with your order, please don't hesitate to contact us:
